Overview If you want to know the secret of how to make yourself a lesser target for cheats, thieves and advantage players, quite frankly it’s easy – good management. Topics covered include: taking a systematic approach, checklists, information required from table game management, indicators something is not right, writing a professional report and how to explain (and convince) senior management that nothing untoward is going on.ĭuration 3 hours Who will benefit most from this seminar? Surveillance, Table Games In this class Bill Zender, a sought after gaming consultant, who has investigated table game losses of over $100M in his career, will reveal how he conducts a comprehensive review/evaluation in response to a large player win or a sustained game loss on blackjack, baccarat and alternative games (highlighting Mississippi Stud poker). Investigating a major gaming loss on table games is a major responsibility that shines a light on the competence and knowledge within a surveillance operation. A fire is lit on the casino floor and the smoke rises to Surveillance. Who you gonna call? Sur-veil-lance! From time to time casinos get the bejeebies whacked out of them by a player. Overview (Table Games Managers) When there’s something strange…in your neighborhood. Duration 3 hours Who will benefit most from this seminar? Surveillance, Table Games

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